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Home » Site reviews » Match Truly
matchtruly review

Generally, this website looks good. It has a good reputation, but there are some negative remarks on it on the web. Let’s see if this site is really as good as it looks or bad as some people say.

Pros
  • Anyone can join the site for free
  • Registration takes approximately 6 minutes
  • Very simple interface
  • Wide range of services
  • Possibility to request contacts of a user
  • 20 free credits for every new user
  • Low prices
Cons
  • To make contacts, you have to have credits

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Registration and login process

match truly registration

Registration on this site demands the same information about you as registration on any other website that offers communication with other people. To join the community of Match Truly, you should take the following steps:

  1. Enter your name, email, and choose the gender in the form that is on the main page of the website;
  2. After clicking on “Register”, you will see a new page with a short Personality Test. It is a common thing on dating websites: it helps the system “to understand” your preferences and offer the best matches for you. During the test, you should answer some questions about your temper, habits, and preferences about the girls.
  3. After you answer all the questions, you will be offered to upload your profile photo. Choose the best one, as it will be the first thing women will see in your profile!
  4. Confirm your email as soon as possible: you will not be able to make any purchases or talk to girls without this confirmation. If you don’t see a message from MatchTruly team, check the Spam folder.
  5. Make new contacts!

It should be noted that you are not obliged to take the test. You can skip it and fill out your profile later (or do not do it at all).

Everything about members

We cannot say how many members there are on the website, but there are certainly thousands of active female profiles. The search tool allows members to filter the users and search for those who are online and who is “validated” (i.e. provided the documents to prove that the info that they provided is real). According to the activity of women, we can say that they are actually real: there are no suspicious girls who can write long emotional messages to a man with no info in a profile and no photos.

Quality of profiles

match truly profile

Almost all the profiles that we have seen were filled with details and emotions. Well, to be honest, these profiles look real because they show real people with real desires. There are HQ photos of girls, but usually, women post their day-to-day photos as well for the men to see them as they are without any changes made in Photoshop.

We noticed that girls usually tell a lot about themselves, and it is great: you don’t need to guess what flowers a woman likes or what kind of partner she is looking for.

Credit system and prices

What is nice about MatchTruly is that it not only has free registration but offers 20 complimentary credits to any new user for him or her to try some of their services for free. Still, this site is paid, so you should be prepared to spend some money if you want to find a Slavic bride.

To replenish your account, click on the Get Credits button. You will see the following list with prices:

20 credits price
$ 2.99
POPULAR
50 credits
$ 19.99
125 credits
$ 44.99
250 credits
$ 69.99
750 credits
$ 149.99

Currently, you can pay for credits with your CC or PayPal.

Services and features

This site has enough services to impress you if you are a first-timer to online dating, but if you are experienced, you may feel the lack of some features. For example, MatchTruly does not offer video chat or translation services, calls, or organization of dates. Still, there are a few methods to communicate with girls and some interesting services to diversify your online activity.

Free based features

  • Signing up and filling out the personal page.
  • Sending winks.
  • Commenting on the photos of other users.
  • Using Search (both extended and limited).
  • Faces. Have you ever used Tinder? Even if you haven’t, you will easily understand how to play this simple game. Just like profiles that you like and skip profiles that you don’t like – that’s how it works.
  • Profile carousel. It is not a special function: you cannot appear in that carousel even for money. It is just a feature to make your searches easier – even when you are reading someone’s profile, you can see several people check after this very profile. It will save you some time.
  • Perfect matches. The site will show you profiles that match your preferences – check them all!
  • Using the list of Favorites.
  • Reading incoming messages.
  • Request the contacts of a user (email or phone number). It is a basically free feature, but to get someone’s contacts, you need to at least 3000 credits on communication with this member to request contact details. Additionally, only those members who verified the identity can request someone’s contacts.

Fee based features

  • Sending emails (10 credits for the first message, 30 credits for the next ones).
  • Enjoying instant messenger. Only those members who have positive credit balance can use instant chat.
  • Private pictures. Any user can upload several secret pictures – you have to spend some credits to see them. You can upload a few images as well and see if there are ladies who are very interested in you.
  • Request for a meeting. The cost for such a request is 625 credits. If you decide to cancel your request, the credits will be returned to you. If a woman you like does not want to meet you and denies your request, the credits will be returned to your account as well.
  • Sending stickers in emails and instant chat.
  • Viewing the list with people who have viewed your profile. Only those users who purchased credits can see the visitors of their profile.
  • Cheer up girls with gifts and flower delivery. It’s the best feature on any dating website (well, for women for sure);
  • See the list of people who liked you (both in the game Faces and just in profile).

Communication and making contact

This website offers only two features that allow users to talk to other people, such as emailing and instant chat. However, there are other ways to make contact with the members of MatchTruly – there are stickers, real gifts and bouquets delivery, requesting contact details, arranging a date, and sending colorful stickers. As you see, the activity on this platform can be amusing and interesting, but the degree of communication diversity depends on the money you are ready to spend.

Ease of use

MatchTruly has developed a new design that is even better than the previous one. It is in a grey and black color scheme with a few color accents which makes this website great to use for hours. Nothing will annoy you: even the pop-ups will not appear every single second when someone on the site uploads several new photos (do you need to know that Maria is online if you haven’t even talked to Maria?).

All the needed pages remain on their places – on the top of the site. The sidebar with messages, Favorites, and other important pages were deleted, and we suppose that it was not the best idea: now users have to open those pages to see if there are any incoming messages, likes, or winks. However, this sidebar appears again once a user opens someone’s profile. In general, MatchTruly looks nice and is easy to use.

Anti-scam protection and safety

The team of the site tries to do their best to make this site a safe place. The moderators are constantly checking the website and removing the dead and suspicious profile from MatchTruly. They react quickly to the users’ complaints on someone’s suspicious or abusive behavior, so if you have any problems, contact them and your problem will be solved as soon as possible.

Additionally, Visa and MasterCard protection will make your purchases on the website secure, and no one will get access to your money. Your card statements will never tell anyone that you use an online dating site – the administration understands that some people don’t want to tell someone that they are trying to find a partner online, although it is totally okay in 2020. Your devices will be protected as well – MatchTruly has Norton and McAfee security certificates that guarantee that no malware will damage them.

Customer support and help

To reach customer support, you can click on the Contact us button on the right side of the site and write a message to the team of MatchTruly in the form that will pop up. There is an email and even a phone hotline (for urgent issues). You can write to the consultants anytime you want, they work round the clock.

How to delete an account on Match Truly?

You can only deactivate your profile. To do it, open the Account Settings page and click on the Deactivate profile button. Enter your password in the pop-up form to confirm the action, and voila – the other members don’t see your profile.

Our findings

Match Truly looks well and works smoothly too. We did not experience any technical problems during our “research” and the support team answered our emails within an hour. Nothing deprived us of the research, and no strange girls have got interested in our empty test account. This site deserves 4 out of 5 because it does not have an app and a video chat, and both these features are important in 2020.

Is this website free?

No, you should pay to use this site. You can register for free and even buy first 20 credits for only $2.99 after you sign up, and you will have to buy additional credits as well to make new contacts and develop your relationships with girls.

Is there a video chat on MatchTruly?

No, the website does not provide its members with such a feature, but we believe it may appear on the site if the administration understands that users really need it.

Can the support team help me organize my date with a Slavic woman?

Currently the website does not offer such a service, but you still can request a meeting with your woman, and if she agrees to see you, you can arrange a date and discuss all the details with her personally.

How can I reach the support team?

There is an email and even a phone hotline – use them to contact the customer support.

Is Match Truly expensive compared to the other platforms?

No, this site has reasonable prices for credits – check them in the “Credit system and prices” section.

Mark Manson
Lead Author
Mark Manson is a renowned dating coach who has helped thousands of individuals around the world improve their dating lives. His approach to coaching is unique, in that he focuses on the individual rather than on specific techniques or formulas.